Woodstock Cricket will be happy to repair or replace any product that in its first season is deemed faulty through fair usage. Fair usage will be deemed by Woodstock Cricket or one of our approved repairers upon receiving the product for assessment.
All products are tracked from original order for the sake of clarity for all parties.
All repairs and replacements are subject to the assessment of Woodstock Cricket and/or one of their approved repairers. The decision made on fair usage by Woodstock Cricket and/or the approved repairer is final.
If a product is faulty through fair usage, Woodstock Cricket employ a no quibble repair or replace policy. If deemed outside of fair usage, Woodstock Cricket will contact customers directly to discuss possible options.